Discussion: Women's Plush Lounge Robe - Available in Five Colours & Three Sizes

[email protected] commented 14 days ago I ordered this a few weeks ago and overall happy with it but it is not full length - I'm only 5.2 and it reaches mid calf.

@grabone team - if the pictures are correct - I would like a replacement.
Thanks

Anne from Dealimpact commented 14 days ago Hi, would you please provide the order number?

[email protected] commented 14 days ago 31102335

Anne from Dealimpact commented 14 days ago Would you please measure the length of the robe?

[email protected] commented 14 days ago 118 cm

Anne from Dealimpact commented 14 days ago Hi, in our product description, size M length is 120cm.
Due to manual measurement, there might be a tolerance in the product size.
Would you like to accept 5% off to place an order for XL again?

[email protected] commented 13 days ago No thank you, that wouldn't work as it would he way to big for me.

Please change your product description as it says full length design and the pictures also show that.

The actual size will only be full length for a child.

John from GrabOne Store commented 13 days ago Thank you!

Anne from Dealimpact commented 13 days ago I'm so sorry for that. Would you like to accept 50% refund for this order as compensation?

[email protected] commented 13 days ago Hi Anne, that would be very welcome.

[email protected] commented 10 days ago Hi , When and how will you do the refund?

Anne from Dealimpact commented 10 days ago Hi, we have contacted the platform for a refund.

[email protected] commented 10 days ago Thank you

Louise from GrabOne Store commented 9 days ago Thanks team!