Clem Collard
commented over 5 years ago
Do the wireless earbuds work with a Microsoft Surface Pro? Also will they work via an iPhone 7?
Fred from OLD ACCOUNT Bangkok Therapist (!)
commented over 5 years ago
Hi, I received the ear buds, but no charging port !! Only a split cable to charge. I chose this deal because of the charging port for storing when on the go. Please contact me about this. I need the charging port.
Many thanks.
Fred
Emma from GrabOne Store
commented over 5 years ago
Hey Clem; we have contacted the merchant and they should be online soon to help :)
We've had a look Fred and can see that you purchased the Ear Buds only option on this deal; but we will be in touch shortly via email to help you follow up on this :)
Clem Collard
commented over 5 years ago
Still no answer after 4 days - maybe they don't want a sale!
Emma from GrabOne Store
commented over 5 years ago
So sorry for the delay with this Clem!
We are just following this up now for you, so should have an answer soon :)
Annie Gan
commented over 5 years ago
It is suitable for earbuds that work with all smart phones, tablets and music players.
serge burov
commented over 5 years ago
being fully charged it works 1.5 hour instead of 3-4h as described!
Emma from GrabOne Store
commented over 5 years ago
So sorry to hear that Serge; sounds like you might have unfortunately received a faulty pair :(
We will be in touch via email shortly to help sort this for you :)
Mischa Winnard
commented over 5 years ago
I bought a pair of these, won’t charge properly so only last around 20mins. Won’t pair so only one works at a time despite showing correct flashing sequence as per instructions. Manages to play Spotify and be listening to a teleconference at the same time, hope my colleagues enjoyed my taste in music. Will be returning for refund.
Emma from GrabOne Store
commented over 5 years ago
Oh no Mischa! Really sorry to hear this.
I'll be in touch via email to help fix this for you :)
Riandi Carse
commented over 5 years ago
I ordered the white set but got black instead please get in touch to sort this out
Annie Gan
commented over 5 years ago
Hi Riandi,
Could you please contact grabone customer service or advise us purchase id?
serge burov
commented over 5 years ago
i received and tested a new pair of earbuds after the complaint (above), the result is the same as it was before - been fully charged runs 1.5 hours instead of the declared 4
Emma from GrabOne Store
commented over 5 years ago
We will be in touch via email Serge to follow up on this :)