RJ Wren
commented over 5 years ago
Please advise length of crossbody strap. Thank you for your help.
Emma from GrabOne Store
commented over 5 years ago
Hi RJ! The BSeller Shop Team will be online soon to confirm this for you :)
Again from BSeller Shop
commented over 5 years ago
Hi RJ The length of crossbody strap is 60-120cm. It is adjustable.
RJ Wren
commented over 5 years ago
How much longer will I need to wait for my question to be answered? Thanks for your help.
RJ Wren
commented over 5 years ago
Do you have a longer strap bag similar? I need a strap to be approx 150 cm.
RJ Wren
commented over 5 years ago
Thank you so much for the information.
Again from BSeller Shop
commented over 5 years ago
You can buy this and we can send you a bag with extended strap
RJ Wren
commented over 5 years ago
That would be terrific, thank you. Ordering now.
Emma from GrabOne Store
commented over 5 years ago
Thanks team!
Catherine Lipski
commented over 5 years ago
This is for Bseller. I ordered and paid for 2 cross body leather bags on March 15. These have not arrived. I have contacted Grabone twice regarding this to be told they have contacted Bseller but have not heard back from them. It seems to me there are two possibilities here: 1) return my $62 or 2) deliver the goods I have paid for as soon as possible.
Again from BSeller Shop
commented over 5 years ago
Hi Catherine
We have checked this order. The carrier told us that the package was lost in the process of transportation. Could you accept us to resend it. If you agree, the new package will be sent out immediately
Thanks
Catherine Lipski
commented over 5 years ago
Thanks that would be great
The Team from GrabOne Store
commented over 5 years ago
Thanks team.
Catherine Lipski
commented over 5 years ago
When can I expect to see my bags?
Again from BSeller Shop
commented over 5 years ago
HI Catherine
RJ Wren
commented over 5 years ago
Received goods but straps not the size I asked for, see above in Q&A. These bags have approx 1400 mm straps and not the 1500 mm straps as requested and agreed to, therefore, no good to me. 100 mm makes a lot of difference in a cross-body strap. Really want these bags but can't use them with present strap length. When you send me new bags could you please do 1600 mm straps and I can return the current ones if you send a pre-paid courier bag,. Thank you for your help.
Emma from GrabOne Store
commented over 5 years ago
Sorry to hear this RJ!
Our team will be back in touch via email shortly to follow up further on this for you :)
Again from BSeller Shop
commented over 5 years ago
Please contact Grabone's after-sales team to resolve this issue.
RJ Wren
commented over 5 years ago
I have already done that Again Shi from BSeller Shop but have had no response from your store.
Again from BSeller Shop
commented over 5 years ago
Hi RJ