Nadine Kats
commented over 2 years ago
Hi
I've tried to buy this but the payment won't go through - it says 'Sorry - there was an error with your purchase: The transaction was not approved'
Can you please check this. (I've made sure there's money on my credit card).
Thanks, Nadine
Nadine Kats
commented over 2 years ago
Can the meals be frozen? Cheers, Nadine
Keith from Concrete Health & Fitness
commented over 2 years ago
Hey, unsure what has happened there.
Try refresh the page. Possibly try again later. Apologies for the inconvenience.
As for the meals, yes they can be frozen. They all come fresh. We don't recommend freezing, so if you do, we would suggest for no longer than 2 weeks.
Don't want the food to become freezer burnt.
Kind regards
Dr Prepper
Nadine Kats
commented over 2 years ago
Hi, still not able to buy. Tried on laptop and phone. What a shame. Would have liked to try you guys!
Holly Guthrie
commented over 2 years ago
Hi Nadine, we are sorry to hear you are having trouble purchasing this deal. GrabOne helpdesk will be in contact with you directly via email. Thanks!
I've tried to buy this but the payment won't go through - it says 'Sorry - there was an error with your purchase: The transaction was not approved'
Can you please check this. (I've made sure there's money on my credit card).
Thanks, Nadine