Alex van der Klip
commented over 5 years ago
Hi, I bought a pair of size 11 Chestnut, should've got 10's. How do I go about exchanging please?
Emma from GrabOne Store
commented over 5 years ago
Hey Alex!
We will be in touch via email to help with this :)
Isabel Foster
commented over 5 years ago
Hi there, are these boots small fitting or do they stretch? I’ve ordered women’s size 8 which is my usual size, measured my foot which is exactly 24.6cm. Should I have bought a size 9? The size 8 feels a bit small.
Emma from GrabOne Store
commented over 5 years ago
Hey Isabel!
The Comfort Me Team will be online soon to offer you some advice on this :)
Yasmen Nour
commented over 5 years ago
Hi Isabel,
Thanks for your purchase, they are standard sizing.
If the length is okay, being sheepskin the width will stretch and size is correct.
If the length is too tight, please advise and we will be in touch via email to offer exchange options
:)
Shona Kelsey
commented over 5 years ago
Hi team, purchased a size 10 for my husband based on the sizes listed. Too tight length wise. Can you contact us with options to swap out to a size 11 please? Thanks.
Emma from GrabOne Store
commented over 5 years ago
No worries at all Shona; we'll be in touch via email to send through the details on this :)