Neale Gover
commented over 2 years ago
Hi there - can you please advise what international pulse oximeter standards these meet? Thanks :)
Anna Faber
commented over 2 years ago
Hi Neale, thanks for your discussion board post! The team at GoodThings will be online shortly to assist. Thanks!
Robin Dunn
commented over 2 years ago
Thank you for delivering our pulse oximeter
Unfortunately it is NOT fit for purpose
It is extremely slow reading and is NOT accurate
Holly Guthrie
commented over 2 years ago
Hi Robin, we are sorry to hear about this! Our helpdesk team will be in touch with you shortly!
Neale Gover
commented over 2 years ago
Hi there - are you able to answer the question about what international pulse oximeter standards this meets? Many thanks, Neale
Chanda from GoodThings
commented over 2 years ago
Hi Neale,
These oximeters comply with ROHS Compliance and:
EN 55014-1:2017+ a11:2020
EN 55014-2:2015
EN 61000-3-2:2014
EN 61000-3-3:2013+A1:2019
Please let us know if you have any further queries. Thanks & Regards.
Chanda from GoodThings
commented over 2 years ago
Hi Robin,
Thanks for your feedback.
We wish to apologize for the inconvenience caused. We have been supplying to pharmacies and other retail outlets and haven't really faced any such issue. There could be a problem with the particular unit that's been sent to you. Please let us know if you want us to send you a replacement or any other way if we may assist you.
You could directly get in touch with us at [email protected] so that we can resolve your issue.
Thanks & Regards.
Neale Gover
commented over 2 years ago
Thanks for this. ROHS and the standards that you have mentioned are not standards pertaining to the accuracy of pulse oximeters. So, does this mean that they do not meet the pulse oximeter standards. I am only asking as I only want something that is reliable in case i get sick.
Holly Guthrie
commented over 2 years ago
Hi Neale, thanks for your discussion board post! The team at GoodThings will be online shortly to assist. Thanks!
Chanda from GoodThings
commented over 2 years ago
Hi Neale,
Please help us with your email address so that we can send you a copy of our Standards Certification as there is no option of attaching a document here.
Please let us know if you need any other assistance from our side.
Thanks & Regards.
Linda Booth
commented over 2 years ago
Where is my order? It was due on 28th November... still waiting.
Holly Guthrie
commented over 2 years ago
Hi Linda, sorry to hear about this! Our helpdesk team will be in touch via email!
Chanda from GoodThings
commented over 2 years ago
Hi Linda,
Please send us an email on [email protected] and we will share the tracking details with you.
Kindly let us know if you need any further assistance.
Thanks & Regards.
VAL TEMPLER
commented over 2 years ago
Hi, I bought one of these of yours from Grab One. Arrived on Tuesday the 6th Dec2021, went 2 times only and turned itself off. Have now tried 2 x new sets of batteries and it still won't even light up. Obviously a faulty one. Please replace or refund.
Linda Booth
commented over 2 years ago
Yes. I received a reply, sent the email to Team@Goodthings as requested and that's where it remains. No further info received. However I notice you have taken the $s from my account.
RUTH DIXON
commented over 2 years ago
We purchased this Oximeter and it is faulty and have replaced with new batteries but will not work. We have emailed Grab One and have not responded to our request for a replacement. Rather unprofessional service. Would not recommend purchasing this product.
Neale Gover
commented over 2 years ago
Hi there - here is my email address for you to send the standards certificate to - [email protected], Thanks
Holly Guthrie
commented over 2 years ago
Hi Val, Linda, & Ruth! We are sorry to hear about this! Our helpdesk team will be in touch!
Chanda from GoodThings
commented over 2 years ago
Hi Val,
Please help us with your Grabone Purchase Id and we will look into resolving the issue.
Thanks & Regards.
Chanda from GoodThings
commented over 2 years ago
Hi Ruth,
Please help us with your Grabone Purchase Id and we will look into resolving the issue.