[email protected]
commented over 2 years ago
Excuse me, I buy 2 and send one to a friend, do I also need to pay for 2 delivery charges?
Emma from GrabOne Store
commented over 2 years ago
Hi there, thank you for getting in touch! As per the conditions of this deal, you can pay $8 per option for urban delivery, or pay $10 per option extra for rural delivery. Because the shipping costs are per option, you would need to pay for two delivery charges. Thanks for your post! :)
Dave Mulligan
commented over 2 years ago
What is the temperature range the device can measure?
Heather from Urban Global Ltd
commented over 2 years ago
Hi Dave,
Operating Temperature: 10 to 50°C
Body Temperature: 32 to 44°C
Room/Ambient Air Temperature: 0 to 60°C
Environment/Surface: 0 to 40°C
Dave Mulligan
commented over 2 years ago
Thanks I was looking for something that would be from -10 to +110 degrees C surface temp
Olivia French
commented over 2 years ago
Thanks for the helpful information Heather!
[email protected]
commented over 2 years ago
Hi,Yesterday I received 2 thermometers, two small boxes in one package, but I don't understand, the same address, the same package, why should I be charged twice for shipping? Looking forward to your reply, thank you!
Donya from GrabOne Store
commented over 2 years ago
Hello there, thank you for your post! The team at Urban Global Ltd will be back online shortly to help advise regarding your query! Thank you :)
Heather from Urban Global Ltd
commented over 2 years ago
Hi there, if a customer makes 2 separate purchases, they get charged twice. If they purchase 2 items in 1 purchase, the freight charge is slightly higher as the bag will be bigger.
However, if our system picks up the same name and address of something in stock, we combine the purchases into one parcel as there is no point using up extra bags and postal stickers, we try to keep everything as eco-friendly and simple as possible for the couriers.
[email protected]
commented over 2 years ago
Thank you for your reply. We purchased 2 items in 1 purchase. We hope you will charge a reasonable delivery fee for all simple and eco- friendly operations in the future. Thanks!
Donya from GrabOne Store
commented over 2 years ago
Thank you for your response! Take care :)
Homi Rao
commented over 2 years ago
Hi,
Could you please calibrate it before sending ?
Thanks.
Louise from GrabOne Store
commented over 2 years ago
Thanks for your post Homi! Urban Global Ltd will be online to advise soon. Thanks! :)
Heather from Urban Global Ltd
commented over 2 years ago
Hi Homi, the Berrcom Thermometers are all accurate as they are supplied pre calibrated.
Dianne Donaldson
commented over 2 years ago
hi there, are the batteries included? thanks
Louise from GrabOne Store
commented over 2 years ago
Thanks for your post Diane! Urban Global will be back online to advise soon. Thanks! :)
Heather from Urban Global Ltd
commented over 2 years ago
Hi Dianne, Batteries are not included.