Shontelle Thomas
commented over 4 years ago
Hello I purchased one of the bbq utensils nd got charged for 2 why nd I only wanted one what's up with that I'll send one back but I'm not having both sorry and I want a refund it even said I purchased 1 not 2
Madeleine from GrabOne Store
commented over 4 years ago
Hi Shontelle, the GrabOne team will be in touch via the help desk to help resolve this issue for you :)
Emma from GrabOne Store
commented over 4 years ago
Hey Shontelle just to confirm we popped you through an email on Friday morning but it seems that hasn't got through..
Please either email us at [email protected] from the address used to make the purchase as this will bring up your account details and purchases.
You can also call us on 0800 GrabOne (0800 472 2663) so we can try to locate the purchase for you on our system.
Please have the purchasing credit card handy in case we need any details from the card