Jeong Do Cho
commented over 5 years ago
Is this genuine apple homepod?
Emma from GrabOne Store
commented over 5 years ago
Hey Jeong; it is indeed! It's a great price for this product!
Please let us know if you have any other questions at all :)
Shane Stevenson
commented over 5 years ago
If this is a new apple product does it have an apple warrantee? If not can you explain why?
Emma from GrabOne Store
commented over 5 years ago
Hey Shane; we are just checking out the warranty information on this product now for you with the Parallel Imported Team :)
Candice Joiner
commented over 5 years ago
Hi Shane, thank you for your message! This is a brand new Apple product and as it is not yet sold within New Zealand by Apple, we parallel import the stock. You will have a one year NZ warranty and in the event of a product not functioning as expected, Parallel Imported will fulfill all obligations under the Consumer Guarantees Act 1993. Along with all other products we sell that are parallel imported, you will need to return the item to us for assessment and repair rather than the manufacturer/Apple. For more information please visit our website: https://www.parallelimported.co.nz/extended-warranty
Shane Stevenson
commented over 5 years ago
If I were to purchase from you how long would it take from purchasing the HomePod to me receiving the product (I live in Greymouth)?
I also assume I will be able to verify with apple that it is a legitimate apple product (via serial number etc)?
Emma from GrabOne Store
commented over 5 years ago
The Parallel Imported Team will be back online again shortly to help you further Shane, and advise on the delivery to your area.
Enjoy your weekend :)
Candice Joiner
commented over 5 years ago
Hi Shane,
Thank you for your message!
Once ordered, shipping to all areas of New Zealand will only take up to five working days, however if there look to be any delays for any reason, you will be notified of the new delivery time frame immediately.
You will be able to verify with Apple that the product you have received is legitimate :)
Garyth Stephens
commented over 5 years ago
Has the HomePod been tested with NZ Apple IDs to ensure that it has full functinality... e.g. Siri and Apple Music natively works the HomePod, not just Airplay.
Emma from GrabOne Store
commented over 5 years ago
Hope you had a great weekend Garyth :)
It's great to see a lot of interest in this offer, it is a fantastic product!
The Parallel Imported Team will be back soon to confirm these details for you
Garyth Stephens
commented over 5 years ago
Hi Emma
Has there been any response from the Parallel Imported Team about my query? I really want to get one, but only if they can confirm that it has been tested to ensure that NZ Apple IDs fully work without any limitations.
Thanks
Emma from GrabOne Store
commented over 5 years ago
Sorry Garyth! I'm just following this up for you now :)