Au Yeung Joanne
commented over 4 years ago
Hello I am the purchase yesterday . Are they going to delivery within 14 days ? Thanks
Eric Liu - from Amazing Lifestyle
commented over 4 years ago
Dear An Yeung, Joyce and other royal custmers,
Thanks for your attention and support, about the lead time, new Zealand Post will not stop delivering packages, but the situation is constantly evolving so there may be some delays. To make the deliver faster, we prepared enough stock, we can dispatch parcel in same day you order, and submit tracking numbers to Grabone team, both Grabone and us will keep tracking these orders and try to make it arrive your hand in time.
Best regards,
AmazingLifestyle
[email protected]
commented over 4 years ago
Hi there just double checking if you are classed as an essential business as i thought couriers are only allowed to pick up/deliver items from essential businesses thanks
Joyce Tan
commented over 4 years ago
Thanks. Since I've ordered this 3 days ago can you confirm my masks has been shipped to me (given that you said you will ship on the same day I've ordered). Thanks.
Claire Smith
commented over 4 years ago
Hi .Are theses masks in NZ or still in China. If the sums are correct you are netting nearly $143989 ripping NZ er off
Eric Liu - from Amazing Lifestyle
commented over 4 years ago
Hi Sharina,
Thanks for your attention, yes we are sure our parcel can be delivered as normal, just the delivery time is a bit longer than usual, but it's operating all the time. Please don't worry.
Best regards,
AmazingLifestyle
Eric Liu - from Amazing Lifestyle
commented over 4 years ago
Hi Joyce ,
We just checked the records, your ubi tracking (910942103052****9198) is valid and started delivery already, sorry for your privacy I can not post all number here. you can get exact tracking from UBI customer service. Any problems please feel free to contact us.
Best regards,
AmazingLifestyle
Eric Liu - from Amazing Lifestyle
commented over 4 years ago
Hi Claire,
Thanks for your attention, these masks are all send from China, till now, over 80% in NZ nw and rest are on the way. We are very honored to be able to provide masks of reasonable value at this moment. At the same time, it has also contributed to New Zealand's taxation, and has further promoted the development of bilateral free trade.
Thx!
Best regards,
AmazingLifestyle
James from Kenzo Japanese Restaurant
commented over 4 years ago
Hello,
I ordered on the 23rd March and was wondering if there is a ETA on those.
Thanks
James from Kenzo Japanese Restaurant
commented over 4 years ago
Hello,
I ordered on the 23rd March and was wondering if there is a ETA on those.
Thanks
James from Kenzo Japanese Restaurant
commented over 4 years ago
Hello,
I ordered on the 23rd March and was wondering if there is a ETA on those.
Thanks
James from Kenzo Japanese Restaurant
commented over 4 years ago
Hello,
I ordered on the 23rd March and was wondering if there is a ETA on those.
Thanks
James from Kenzo Japanese Restaurant
commented over 4 years ago
Hello,
I ordered on the 23rd March and was wondering if there is a ETA on those.
Thanks
James from Kenzo Japanese Restaurant
commented over 4 years ago
Hello,
I ordered on the 23rd March and was wondering if there is a ETA on those. As I can see you say it is same day dispatch.
Thanks
James from Kenzo Japanese Restaurant
commented over 4 years ago
Hello,
I ordered on the 23rd March and was wondering if there is a ETA on those. As I can see you say it is same day dispatch.
Thanks
James from Kenzo Japanese Restaurant
commented over 4 years ago
Hello,
I ordered on the 23rd March and was wondering if there is a ETA on those. As I can see you say it is same day dispatch.
Thanks
James from Kenzo Japanese Restaurant
commented over 4 years ago
Hello,
I ordered on the 23rd March and was wondering if there is a ETA on those. As I can see you say it is same day dispatch.
Thanks
Emerald Chen
commented over 4 years ago
Hi
I ordered on Mar 20, 2020 but I wanna change the delivery address due to the lockdown of our office building.
I contacted Grabone customer service but they advised they are unable to amend your delivery address as it is likely your purchase has left the merchant now.
Please let me know if I could receive my order and how.
Thanks
Emerald Chen
commented over 4 years ago
Hi
I ordered on Mar 20, 2020 but I wanna change the delivery address due to the lockdown of our office building.
I contacted Grabone customer service but they advised they are unable to amend your delivery address as it is likely your purchase has left the merchant now.
Please let me know if I could receive my order and how.
Thanks
Emerald Chen
commented over 4 years ago
Hi
I ordered on 20 Mar. but I wanna change the delivery address due to the lockdown of our office building.
I contacted Grabone Helpdesk but they advised they couldn't amend it as it is likely my purchase has left the merchant right now.
Please let me know if I could receive the order and how.