Fong Lam
commented over 2 years ago
I have purchased this coupon but when trying to redeem on Mr Henry website, it keeps saying "Invalid Date Range", I cannot redeem, why is that please? Thanks.
Holly Guthrie
commented over 2 years ago
Hi there, thanks for your post! Please note the delivery date may be sold out, as per the terms and conditions of this deal "While stocks last"
jillian plunket
commented over 2 years ago
I purchased these cherries specifically because I could pick my delivery date from 1st January. When I went to the site I couldn’t book delivery for the 1st January in fact the first available date is the 12th January. Misleading advertising, saying they would be available from the first. A bit annoying. I will not be with family by then, a lot of cherries for one person.
Holly Guthrie
commented over 2 years ago
Hi Jillian, thanks for your post! As per the terms and conditions for the deal "Post New Year's delivery dates (unless sold out) are from 1st January in the New Year 2022. Once the daily freight maximum has been reached you will need to choose an alternative delivery date. "
ALEX LEE
commented over 2 years ago
I bought 2 boxes of 2 kg cherries awhile ago and it was meant to be delivered before Christmas, but I still haven't received it as of today (23/12/21) Alex Lee
Moony Cho
commented over 2 years ago
I purchased 4 boxes of 2 kg cherries in October to be delivered on dec. 23rd, but did not receive it by today….
Please let me know the delivery date, if it’s been delayed.
Thanks
Anna Faber
commented over 2 years ago
Hi Alex, thank you for your post. Someone from our Helpdesk team will be in touch shortly to assist with your query. Thanks!
Anna Faber
commented over 2 years ago
Hi Moony, thank you for your post. Someone from our Helpdesk team will be in touch shortly to assist with your query. Thanks!
lisa Pratter
commented over 2 years ago
I ordered cherries back on 16/10/21 for my preferred delivery date before Xmas,just enquiring what’s happening as hope they’re not stuck in a hot van somewhere. Order no 28070676
Anna Faber
commented over 2 years ago
Hi Lisa, thank you for your discussion board post! Someone from our helpdesk team will be in contact via email to help you resolve your query.
Huan li
commented over 2 years ago
I don't know if it only me, the cheery are fresh that only good thing about this, but the size are very small, it say mixed size 24-34mm, I would say most of them are 24-26 with very few 28.
pretty sure this is not mixed size, it is leftover size after filter large size for export. I bought 5kg mixed size from fruit shop, they aren't as fresh as this but they have good amount of 30+ size fruit.
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Holly Guthrie
commented over 2 years ago
Hi Huan, thanks for your feedback! The team at Mr Henry Cherries will be online shortly to assist. Thanks!