Johanna Kim
commented over 6 years ago
Hi I just brought the car mat, under the buy button it has a delivery within 10days.... however, the email I have received to confirm my order has an expected delivery date of June 17th. That is over 5 weeks away!!! This is false information. I had a look in the conditions and description there is no other mention of delivery times. I am very disappointed....
Emma from GrabOne Store
commented over 6 years ago
Hey Johanna,
We apologise for any confusion caused by this situation.
Our system sends out a confirmation email of each purchase, and automatically generates a delivery date for your purchase. The delivery date is calculated on the end date of the deal PLUS the delivery timeframe in days.
Please rest assured, we have confirmed with the merchant and your purchase will be delivered within the 10 day timeframe stated on the deal.
Our team are always here to help if there are any delivery issues and can be reached at [email protected]